Cookies Policy

1. Introduction

This Cookies Policy explains how PsyMentalHealth Ltd ("we", "our", or "us") uses cookies and similar technologies on our website www.psymentalhealth.ie. By using our website, you consent to the use of cookies in accordance with this policy.

This policy should be read in conjunction with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and improve your browsing experience.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as:

• Security and authentication
• Session management
• Booking form functionality
• Remembering your cookie preferences

These cookies cannot be disabled as they are necessary for the website to work.

3.2 Functional Cookies

These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, more personalized features:

• Remembering your booking preferences
• Storing your selected service or practitioner during the booking flow
• Maintaining your session state across pages

3.3 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, helping us improve its performance:

• Pages visited most often
• Time spent on each page
• Error messages encountered
• Navigation patterns

All information collected by these cookies is aggregated and anonymous. We may use services like Google Analytics for this purpose.

4. Third-Party Cookies

Our website may use third-party services that set their own cookies:

4.1 Google Maps

We embed Google Maps to show our location. Google may set cookies to enable map functionality and track usage. For more information, see Google's Privacy Policy.

4.2 Analytics Services

We may use Google Analytics or similar services to analyze website traffic. These services use cookies to collect anonymous data about site usage.

4.3 Social Media

If we include social media sharing buttons or embedded content, these platforms may set their own cookies when you interact with them.

5. Cookies We Use

6. How to Manage Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Delete all cookies when you close your browser
• Block all cookies (though this may limit website functionality)

Browser-specific instructions:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6.2 Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• The appointment booking system may not work correctly
• Your preferences and selections may not be remembered
• You may need to re-enter information multiple times
• Some pages may not display properly

Strictly necessary cookies cannot be disabled without affecting core website functionality.

8. Local Storage and Similar Technologies

In addition to cookies, we may use similar technologies such as:

• Local Storage: Used to store booking context and user preferences locally in your browser
• Session Storage: Temporary storage cleared when you close your browser tab

These technologies serve similar purposes to cookies but can store more data and are not automatically sent to our servers with every request.

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by posting a notice on our website.

The "Last Updated" date at the top of this policy indicates when it was last revised.

10. Your Consent

By continuing to use our website after being informed about our use of cookies, you consent to our use of cookies as described in this policy.

You can withdraw your consent at any time by adjusting your browser settings or contacting us.

11. Contact Us

If you have questions about our use of cookies, please contact us:

12. More Information

For more information about cookies and how to manage them, visit:

• www.allaboutcookies.org
• www.youronlinechoices.eu (EU users)
• Data Protection Commission Ireland